Privacy Policy
We don't collect more than we need. Here's what we collect, why, and where it goes.
Not a byte more.
At Hostner, your personal data is kept confidential. We don’t sell it or rent it. We don’t use it for targeting or profiling without your consent.
At Hostner, Your personal data is kept confidential by Hostner. We don’t sell it, rent it, or share it with third parties.
Your data stays within Europe and is never shared with third parties for advertising.
Trust starts with transparency. That includes the tools we use.
1. Who we are
Hostner is a European server hosting provider. We are part of Ormilon Group. You can reach us by email.
Hostner is a European dedicated server hosting provider, part of Ormilon Group. We focus on giving you control over your own infrastructure.
Legal entity: Hostner
Chamber of Commerce: 24352386
Registered address: Schuttevaerweg 101, 3044BA Rotterdam
VAT: NL812480909B01
If you have any questions about how we handle your data, email us at [email protected].
2. Why we collect personal data
We only collect data when you use Hostner. We use it to run your service. We never use your data for anything you didn’t agree to.
We only collect personal data when you choose to interact with us for example, when you:
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- Visit our website
- Sign up for early access or our newsletter
- Order or use our services
- Make a payment (fiat or crypto)
- Contact us directly
We use this data to communicate with you, run your service, and make sure everything works smoothly. We never use your data for anything you didn’t agree to.
3. Tools and data processors we use
Here is what we run, why, and where your data goes. Every tool sits in the EU. We don’t share your data with ad networks.
Google Analytics (GA4) transfers data to the US. This conflicts with Hostner’s EU-data positioning. Before publishing: either enable IP anonymisation + data processing in the EU (GA4 setting), implement a server-side proxy, or replace with a privacy-friendly self-hosted alternative.
4. Crypto payments
You can pay with crypto and sign up under a pseudonym. But crypto is not anonymous transactions are visible on-chain. If the law requires us to verify your identity, we will. Pseudonymous is not a free pass.
Hostner supports crypto payments and allows pseudonymous registration. This means you can sign up and use our services without providing your real name, as long as no legal trigger applies.
However, you should be aware of the following:
- Crypto is not anonymous. Transactions are recorded on a public blockchain. The transaction reference, wallet address, and amount are visible on-chain and outside our control.
- Legal obligations apply. Depending on transaction amounts and applicable regulations — including anti-money laundering law (WWFT) and EU crypto-asset regulation (MiCA) — we may be required to verify your identity before or during your use of our services.
- Data may be shared. If required by law or competent authority, we may be required to share transaction data or identity information. We will always act within the limits of applicable law.
We are transparent about these obligations. Using Hostner under a pseudonym does not exempt you from legal requirements that apply to you or to us.
COUNSEL: Add the specific KYC trigger thresholds (transaction amounts), WWFT record-keeping periods, and any MiCA-specific disclosure obligations. These are operational/compliance facts — confirm exact numbers with AML counsel before publishing.
5. Use of (third-party) cookies
We use functional cookies. Analytics and marketing cookies are optional only on if you say yes.
We use functional cookies and similar technologies to improve our website, measure performance, and understand how users interact with our content. Other cookies for things like analytics and marketing are optional and only active if you allow them.
For a full overview of the cookies we use, including recipients, purposes, data types, storage locations, and legal bases, please refer to our Cookie Policy.
6. Your rights
You are in charge of your data. You can see it, correct it, delete it, or ask us to stop using it. Just email us.
You are in charge of your data. At any time, you can:
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- Ask what data we hold about you
- Correct your data
- Delete your data
- Withdraw your consent
Email us at [email protected] and we will handle it clearly and within the legal response window.
7. How we protect your data
All data sits in the EU. Backups stay in the EU. We use standard security practices and limit who can access your data.
All data we collect is hosted securely in Europe. Every back-up of our own environments and of your data is also created and stored within Europe — no copy ever leaves the EU.
We apply industry-standard security practices and restrict access to those who genuinely need it.
8. Changes to this policy
If we change how we use your data, we update this page and say so.
If we change how we use your data, we’ll update this page and let you know if it affects you directly. We always keep things transparent.
Effective Date: 23 May 2025
Questions?
Still unsure? Email us.
Still unsure about something? Want more details? We’re happy to help just email us at [email protected].